FAQ about Solid Swap

Solid Swap is a platform for fast exchange of cryptocurrencies and fiat currencies, we also offer a peer-to-peer (P2P) service.

You can trust Solid Swap because we are officially registered in Armenia, which allows us to offer convenient conditions to our users without the need for ID verification and ALM transaction monitoring when using our P2P service. We also offer quick Exchange, where all transactions have been verified via ALM and SolidSwap guarantees cleanliness of the funds you will receive. This frees us from the role of a traditional bank, which could freeze your funds. Freely pick which services suits you better.

We strive for transparency in all aspects of our operations, including fees.

The trading commission is only 0.2% of the transaction amount, which is paid by the seller.

This allows you to easily plan your transactions, knowing that there will be no unexpected fees.

The minimum amount for deposits and withdrawals on the Solid Swap platform is 50 dollars.

If an amount less than this is received, it will not be credited to the user's account.

As for orders, the platform does not set limits on their sizes—these are determined by the buyer or seller themselves.

The cost of withdrawing money from an account changes dynamically and depends on the current cost of transactions in the network.

We always work to offer you the most favorable conditions and minimize your expenses.

Your security is our priority.

Therefore, after changing your password or two-factor authentication settings, we implement a 24-hour blocking period for withdrawals.

This prevents unauthorized access to your funds.

If you are unable to reach an agreement with the seller, you can open a dispute 30 minutes after the problem arises.

A button for this will automatically appear in your personal account, allowing you to quickly resolve any issue.

We strive to review each dispute as quickly as possible.

The process can take up to 24 hours, as soon as all the requested information is provided.

Our goal is to provide you with a fair and swift resolution.